Sometimes we are so in our own way of working, that we no longer notice some important things. For example in the way we give feedback, in decision making, or in our way of leadership. In TED and Dropbox’s videoseries ‘The Way We Work’, several inspiring individuals offer practical knowledge and insights into how we can adapt and thrive in changing workplaces. Below are 4 talks that might be helpful for your organisation.
1. The secret to giving great feedback
‘Only 26% of employees agree that the feedback they get, actually improves their work’. Cognitive psychologist LeeAnn Renniger explains that with giving feedback, people usually fall into one of two camps. The feedback is eighter so indirect and soft, that the receiver doesn’t even realize that feedback is being given. Or they fall into the other side, which is giving too direct feedback.
‘Only 26% of employees agree that the feedback they get, actually improves their work’
In the video, Renninger shares a scientifically proven method for giving effective feedback. That is a 4-part formula to get every difficult message across. The first one is the ‘micro yes’. Good feedback providers start their feedback by asking a short but important question. This question lets someone know that feedback is being provided. For example: ‘do you have 5 minutes to talk about how that meeting went?’ Or: I have some ideas to improve things, can I share them with you?’
2. How reverse mentorship can help create better leaders
‘We have always thought of mentoring as the older generation passing down wisdom to the young, but there is a huge benefit to flipping that around.’
In your way to employee diversity and inclusive leadership, try a ‘reverse mentorship’ program.
At the moment diversity in the workplace is rapidly growing. But that change is not ariving nearly as fast in higher positions, which creates a gap between leaders and their employees. In your way to employee diversity and inclusive leadership, try a ‘reverse mentorship’ program. Executive coach and personal development advocate Patrice Gordon gives 6 tips to make this work.
3. How to make faster decisions
You are probably familiar with FOMO (Fear of Missing Out). But there is another one that is much more dangerous: FOBO. This means ‘Fear Of a Better Option’. Today, there are so many options to choose from, that you can quickly become entangled in indecision. Investor and writer Patrick McGinnis shares its dangers, and how to overcome them. He gives tips on how to handle ‘no stakes’ and ‘low stakes’ desicions faster, to make more time for ‘high stakes’ decisions.
4. How to lead in a crisis
‘Just when we think we have everything under control, an unpredictable crisis comes along that is so new and so unpredictable, that it upends everything we knew. And more upheavals are coming.’
‘Share what you know, but also admit what you don’t know’
Leadership expert Amy C. Edmondson provides advice and examples to help every leader in this situation. For example communicating often and with transparency. ‘Share what you know, but also admit what you don’t know. That honesty creates more safety for people, not less.’